Orders are typically processed within 1–3 business days and shipped within 4–7 business days. Once your order ships, you will receive a tracking number so you can monitor your package in real time. Delivery times may vary slightly due to location, carrier delays, or high-demand periods.

We want you and your pets to be completely satisfied. Returns can be requested within 14 days of receiving your order for items that are unused, unopened, and in original packaging. Some items, such as opened pet food, treats, or personalized products, are not eligible for return. Refunds are issued to the original payment method within 5–7 business days after we receive the returned item. If your item arrives damaged or defective, please contact us within 48 hours so we can assist.

Yes! Pawz Glowing works with retailers, boutiques, and businesses interested in wholesale orders. Wholesale partners receive competitive pricing, access to our full product range, and dedicated support for bulk orders. To inquire, please fill out our wholesale form or email us at [insert email], and our team will respond within 2–3 business days.